FAQ ( Frequently Asked Question )
MARKETPLACE
How do I get escrow on EazyViral?
On EazyViral, when you make a payment directly through the checkout page, the transaction is automatically placed under escrow by EazyViral. We strictly prohibit buyers and sellers from conducting transactions independently, as this exposes you to the risk of fraud and forfeits any protection on your transaction. For a transaction to be eligible for escrow, it must be paid through the EazyViral website.
How does the account buying process work on EazyViral?
1/ The customer makes a payment to EazyViral.
2/ EazyViral holds the buyer’s funds securely and notifies the seller of the order.
3/ The seller logs into eazyviral.com/messenger to send login details or transfers the account to the buyer in an appropriate manner.
4/ The buyer logs in and checks the account.
If the account has no issues:
5/ If the account is as described and has no problems, the buyer changes the password or login email and removes the seller's administrative access.
6/ After completing all security changes, the buyer confirms they have successfully received the account.
7/ EazyViral releases the funds to the seller, completing the transaction.
If there are issues with the account upon login:
5/ If the account does not match the description or has issues upon the first login, the buyer must contact an EazyViral Agent immediately for assistance.
6/ If the buyer wishes to cancel the transaction and receive a refund, they must meet the following conditions:
a) No changes have been made to the seller’s account.
b) The account has been successfully returned to the seller.
7/ EazyViral will cancel the transaction and refund the buyer.
P.S.: If the buyer still wants to purchase a different account, they can select another account from the Marketplace, and the Agent will assist in switching to a new transaction without immediately issuing a refund.
Does EazyViral verify or check the authenticity of the accounts listed for sale?
EazyViral does not verify the status of accounts when a seller lists them for sale, nor does it check whether the information provided by the seller is accurate. However, with our escrow service, if the seller does not deliver the exact account as described, the buyer can return the account to the seller and receive a refund upon the first login. The seller is required to provide account details that match the description for the transaction to be completed.
How will I receive the login details after making a purchase?
To receive the account and related login details after making a payment, go to eazyviral.com/messenger and locate your transaction. The seller will provide you with the necessary information there.
What if I buy an account and it doesn’t match the description provided?
If the buyer has made a purchase and finds that the account does not match the description upon the first login, please contact an EazyViral Agent immediately to cancel the transaction and receive a refund. The buyer is protected in this case.
How can I be sure I will receive the account details securely after I pay?
After the buyer sends the payment, EazyViral holds the funds securely. The money is not immediately released to the seller. The seller must safely transfer the account to the buyer. Once the buyer or an EazyViral agent confirms that the transaction was successful, the seller will receive the payment. If the seller fails to deliver the account, the buyer will safely get their money back.
How to start selling accounts on EazyViral?
Selling and setting up a seller account on EazyViral is straightforward. Simply register for an account on EazyViral, and you will automatically have the ability to sell. To list an account for sale, log in, click the "Sell Account" button on the menu bar, and enter the account details to get started.
How long does it take for my payment to be processed after I send it?
Depends on which payment method you sent. If you send by Crypto, it’s take a few minutes to receive payment. If you send with Wire Transfer, it can take few hours to 1 day.
What should I do if a seller isn’t responding after listing their account? Should I find another one?
If a seller listed an account a long time ago and does not respond to your messages on EazyViral, you can skip them and look for another seller.
How can I get more detailed information about an account I’m interested in buying?
To get more information about an account, click the "Contact Seller" button on the product details page. This will enable you to message the seller directly for any inquiries.
You offer Trustpilot review services—how can I trust that your reviews are genuine and not a scam?
Yes, we do offer Trustpilot review services, and it is one of our top-quality offerings. You can explore and evaluate our reputation yourself. However, we can confidently say that EazyViral is one of the most reputable websites in the market for buying and selling social media accounts. We are highly rated by our customers for the quality of our services and our reliability. If you're business owner, you can also consider Trustpilot Reviews service
If I buy a channel and later discover that it has fake or bot followers, what steps should I take?
EazyViral does not guarantee that an account will be free of bot or fake followers; we only assure that you will receive the account as described by the seller. We permit sellers to list accounts with fake or bot followers, provided they clearly disclose this in their listing. Therefore, it’s essential to carefully read the seller’s product description. For added assurance, consider messaging the seller before making a payment to ensure the account aligns with your needs.
During your first login, thoroughly check the account to verify it matches the seller's description. If it doesn’t, you can file a complaint by messaging our support team.
If the seller has explicitly stated that the followers are genuine and not fake, please verify this immediately upon your first login and inform our support team if you find any inconsistencies.
Will I be able to change the personal information on the account after I purchase it?
Yes, after purchasing the account, you can typically change personal information, such as the password and recovery details, to ensure the account is fully secured and under your control. After logging in, most accounts can be updated with your personal details. However, to be sure, it’s best to contact the seller beforehand and confirm if there are any restrictions or limitations on updating the information.
What payment methods do you accept for purchases on the Marketplace?
We accept Credit/Debit Cards (Visa, MasterCard, American Express) for products directly provided by EazyViral.
For Marketplace listings, we accept cryptocurrency payments. We are also planning to expand our payment options in the near future.
Is the price negotiable?
If you'd like to discuss pricing or negotiate, please feel free to contact the seller directly.
Monetized YouTube Channel by EazyViral
Do you provide ongoing support or a growth blueprint for purchased channels?
We provide standalone monetized YouTube channels without additional support, growth strategies, or guidance on niche selection and scaling.
Is there a money-back guarantee?
Our refund policy states that all sales are final once the account is delivered. Refunds are only considered if the channel does not match the description provided at the time of sale, with significant discrepancies. For complete details, please review our Refund Policy.
Can you help me find a channel in a profitable, evergreen niche?
We do not assist in finding or selecting a niche. While our channels come monetized, it is up to buyers to conduct independent research or consult a YouTube strategist to identify the best niche for their goals. Our channels may require further development to fully align with specific business objectives.
Do the channels come with original email access?
For monetized YouTube channels sold directly by EazyViral, we use a secure ownership transfer method rather than providing the original email. This approach ensures greater safety, allowing buyers to access the channel immediately with their own email. It also prevents potential issues with Google locking the original email if a buyer changes the password immediately. This method ensures a smoother and safer transfer process for the buyer.
What if I don't have a Google Adsense account?
You need to have your own Adsense account to connect YouTube channel and get payment. Currently we do not provide Adsense accounts for customer, only send the monetized channel.
Updated on: 13/11/2024
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